Notice of Data Event

Families United Network (“FUN”) is providing notice of an event that involves information related to certain individuals. Although at this time there is no indication that your information has been used to commit identity theft or fraud in relation to this event, FUN is notifying individuals involved to provide them with information about what happened, the response, and additional measures individuals can take to help protect their information, should they feel it appropriate to do so.

What Happened? FUN recently learned of suspicious activity within its email environment. In response, we quickly took steps to confirm the security of our systems and began a thorough investigation to determine the nature and scope of the event. Our investigation confirmed that an unauthorized actor gained access to a single employee email account between December 19, 2025 and December 22, 2025, and downloaded the contents of the email account. As a result, we undertook a comprehensive review of the items involved to determine the information contained within and to whom it belonged.

What Information Was Involved? The information involved may vary by individual; however, the review determined that individuals’ names and the following types of information related to were present in the affected files at the time of the event: date of birth, driver’s license number, financial account information, health insurance information, medical information, Social Security number, and state identification number. Please note that we do not have any indication of actual or attempted misuse of individuals’ information as a result of this event.

What We Are Doing. Information security is among FUN’s highest priorities, and we take this event very seriously. Our response included ensuring the security of our systems, completing an investigation, and undertaking a review to determine what information may be involved. We are reviewing existing security policies and have reinforced with our staff the importance of safeguarding information in our possession to protect against similar events moving forward.

For More Information. If you have additional questions or need assistance, please call our dedicated assistance line at 1 (800) 405-6108 Monday through Friday, between the hours of 8:00 a.m. and 8:00 p.m. Eastern Time.

What You Can Do. We encourage all individuals to remain vigilant against incidents of identity theft and fraud by reviewing their account statements and monitoring their free credit reports for suspicious activity and to detect errors. Under U.S. law, a consumer is entitled to one (1) free credit report annually from each of the three (3) major credit reporting bureaus, Equifax, Experian, and TransUnion. To order a free credit report, visit https://www.annualcreditreport.com or call, toll-free, 1 (877) 322-8228. Consumers may also directly contact the three (3) major credit reporting bureaus listed below to request a free copy of their credit report.

Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a one (1) year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If consumers are the victim of identity theft, they are entitled to an extended fraud alert, which is a fraud alert lasting seven (7) years. Should consumers wish to place a fraud alert, please contact any of the three (3) major credit reporting bureaus listed below.

As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in a consumer’s name without consent. However, consumers should be aware that using a credit freeze to take control over who gets access to the personal and financial information in their credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application they make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, consumers cannot be charged to place or lift a credit freeze on their credit report. To request a credit freeze, individuals may need to provide some or all the following information:

1. Full name (including middle initial as well as Jr., Sr., II, III, etc.);
2. Social Security number;
3. Date of birth;
4. Addresses for the prior two (2) to five (5) years;
5. Proof of current address, such as a current utility bill or telephone bill;
6. A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.); and
7. A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if they are a victim of identity theft.

Should you wish to place a credit freeze or fraud alert, please contact the three major credit reporting bureaus listed below: